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AAT Wins ‘Cold Chain Service Provider Of The Year For Asia Pacific’ At Payload Asia Awards 2023

Hong Kong, 30 October 2023 - Asia Airfreight Terminal (AAT), a subsidiary of SATS Ltd, is pleased to announce that it has been named ‘Cold Chain Service Provider of the Year - Asia Pacific’ at the prestigious 10th Payload Asia Awards. This recognition demonstrates the confidence Hong Kong customers have in AAT’s ability to handle perishable and pharmaceutical airfreight cargo to the highest standards.

"This award is a vote of confidence from our customers in our compliance and standards in handling and storing special cargo,” said Mike Chew, CEO of AAT. “In line with SATS’ value-added services strategy, we are meeting the growing needs for special cargo handling in just 15 months since AAT introduced Hong Kong’s first on-airport cold chain facility with complete temperature-controlled environment at Hong Kong International Airport. This validates our commitment to providing superior cold chain services and to addressing the market’s demands.”

The AAT COOLPORT is a purpose-built facility in the SATS ecosystem, replicating Asia’s first cold chain facility SATS COOLPORT at Singapore Changi Airport. Since its inauguration in July 2022, COOLPORT has garnered widespread acclaim from customers, partners, and the industry for its innovative features and dedication to meeting the evolving demands of the market. AAT works alongside airline customers and logistics partners to gain an understanding of their cool chain needs and provide tailored solutions, further optimizing the transportation routes of temperature-sensitive goods.

Fully certified with IATA CEIV Pharma, IATA CEIV Fresh, WHO GDP Pharma, ISO 22000:2018 and HACCP accreditations, COOLPORT offers a dedicated temperature-controlled zone, encompassing all aspects of the cargo handling process, from acceptance and delivery to build-up and breakdown, security screening, and storage.

The facility's unique features, such as temperature-controlled truck docks with dock shelters, on-site x-ray screening at the correct ambient temperature, multi-tiered temperature zones down to -28°C, ensure the integrity and efficiency of the cold chain process.

To learn more about AAT award-winning services and COOLPORT facility, please view the COOLPORT video here.

Mr. Bob Chi, Director of AAT received the award from Ms. Jaisey Yip, Vice President of Cargo Business Division of Changi Airport Group at the 10th Payload Asia Awards
in Singapore on 27 October 2023


From left: 1. AAT Terminals. 2. COOLPORT Multi-tier Cold Rooms. 3 & 4. COOLPORT In Operation.

(Download High-resolution Photos Here)


Asia Airfreight Terminal (AAT) Co. Ltd, a subsidiary of SATS Ltd and affiliate of Eastern Option Ltd, is an air cargo terminal based at Hong Kong International Airport, the world’s largest international air cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998, AAT serves the world's leading airlines, offering a comprehensive range of services from physical cargo handling to documentation processing, to the highest standards of quality, safety and security. To ensure our customers experience the highest levels of service from AAT, our people are skilled cargo professionals committed to operational excellence, harnessing technology and innovation to achieve cost competitiveness and efficiency.

AAT also features state-of-the-art facilities such as the environmentally sustainable AAT COOLPORT facility that is fully certified with IATA CEIV Pharma, IATA CEIV Fresh, and WHO GDP Pharma accreditations. For more information, please visit or follow us @Asia Airfreight Terminal on LinkedIn.



SATS Ltd. (SATS) is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East, Africa, and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit




Becky Woo

Marketing Communication

Phone: +852 2949 7738



Cynthia Yen-Sullivan

AVP, Corporate Communications