Shipment Tracking

Multiple Tracking

User Guide

Online Service Platform
Under Hong Kong Regulations, any import or export article other than an exempted article is required to be lodged with the Commissioner of Customs and Excise Department an accurate and complete import or export/re-export declaration. For the consolidated shipments, the corresponding house manifests must also be submitted for declaration. In this regard, AAT would collect the house manifest information from all agents and submit them to Customs & Excise.

AAT cargo management system AAT COSYS+ and TRAXON are the vehicles to facilitate the declaration process. Agents can submit their house manifests through TRAXON or AAT COSYS+ to AAT Cargo Management System for shipments declaration.

AAT COSYS+ is a cloud-based system platform which provides our valued customers a fast & convenient channel to submit the house manifests via internet as the main feature.

What may AAT COSYS+ users enjoy ?
-    Completely free of charge service
-    Fast & convenient house manifest submission through internet
-    Shipment status enquiry function
-    Submitted house manifest & submission history enquiry function

User Guide Download

AAT COSYS+ Cargo Portal

To view or download the User Guides, simply click on the designated Content below.

Category

Content

Login

  • Login page

  • 2 Factor-Authentication

  • Forget password

User Management

  • Company Profile

  • Sub User Profile

Enquire Flight

  • Flight Information

AWB Tracking

  • AWB Tracking

ULD Release

  • Create mULD Assignment

  • Maintain mULD Assignment

  • Equipment Dwell Time Report

Export

  • mRCL PreDeclaration 

  • mRCL Summary

  • House Airway Bill List

  • Transmit House Manifest

  • Departed Cargo Summary

  • Shippers Instruction for Dispatch (SID)

Import

  • House Airway Bill List / Transmit House Manifest

  • Import House Constraint Code Enquiry

  • Import Cargo Inventory List

  • Booking Timeslot For Delivery

Billing Enquiry

  • Enquiry E-Invoice

  • Credit Balance Report

E-pouch Handling

  • Maintain e-Pouch Contact Group

  • Upload e-Pouch

  • e-Pouch Summary

Truck Control System

  • Current Truck Activity

  • Truck Activity Info

  • Truck Activity History

  • Truck Flow

Value-added Service

  • Create Service Request

  • List Service Request

  • Enquire Charges

AAT COSYS+ : Frequently Asked Questions (FAQ)​

 

 

Help Desk
For any general enquiry or customer service, please contact:
Tel. : +852 2949 7601 / +852 2949 7602 / +852 2949 7604 (Mon - Fri : 9:00 - 12:30; 13:30 - 17:00)
E-mail:    opsadm@aat.com.hk

For technical support, please contact:
Tel. : +852 2949 7712 (24 hrs services)
E-mail:    itsupport@aat.com.hk

PDF icon faq_-_aat_cosys_en_22jul2024.pdf
PDF icon aat_cosys_cargo_portal_user_guide_-_user_management.pdf