Hong Kong, 31 October 2025 - Asia Airfreight Terminal (AAT), a subsidiary of SATS Ltd, has been awarded the prestigious CILT Award 2025 for Service Excellence in the Logistics Enterprise Stream by The Chartered Institute of Logistics and Transport in Hong Kong (CILTHK). This biennial award recognizes professional excellence in transport and logistics, selecting only one winner in each stream following a rigorous evaluation and presentation to a distinguished judging panel.
The Judge Panel Chair, Dr. Kelvin Leung, International VP (East Asia) & Immediate Past President (Hong Kong) of CILT, commended AAT ’s accomplishment: "The submissions this year showcased the industry’s strong dedication to innovation and service excellence. Our panel of respected industry leaders assessed entries based on operational impact, successful implementation, technological innovation, and overall contribution to the industry. AAT distinguished itself with outstanding initiatives, particularly the pioneering Autonomous Electric Tractor project, demonstrating visionary leadership in transforming terminal operations. We congratulate the AAT team on this remarkable achievement in advancing logistics excellence."
Mike Chew, Chief Executive Officer of AAT, stated, "We are very honored to receive this prestigious award, which reaffirms our commitment to innovation and excellence in air cargo logistics. The successful rollout of AETs represents a significant milestone in our digital transformation journey and underscores our dedication to building a more sustainable future for Hong Kong's logistics industry."
Since April 2024, AAT has been the first cargo terminal in Hong Kong to deploy Autonomous Electric Tractors (AETs) for terminal operations, now fully integrated into daily operations across multi-level terminals. These AETs currently manage over 20% of inbound shipments and have reduced carbon emissions by 35% compared to traditional diesel tractors. The project highlights AAT’s leadership in adopting cutting-edge technologies such as 3D mapping, dGPS navigation, LIDAR sensors, and AI-powered collision avoidance systems. This innovation has enhanced operational resilience during peak periods and adverse weather, while enabling staff to focus on higher-value technical tasks.
Beyond the AET project, AAT continues to invest in innovative technologies to enhance operational efficiency and service quality. In mid-2024, AAT launched COSYS+, a next-generation cargo management system that seamlessly integrates with its core operations, including fully automated cargo handling systems and truck control systems. COSYS+ consolidates real-time flight, cargo, and warehouse data, while sharing up-to-date information with stakeholders such as airlines, ground handlers, and customs through open interfaces. Concurrently, AAT upgraded its truck control system with automatic license plate recognition, reducing truck waiting times at gates and expediting cargo handover. Additionally, the electronic Shipment Release Form (eSRF) is set to launch by year-end, enabling importers to submit cargo release requests and complete payments online, further streamlining the import cargo retrieval process. These initiatives enhance cargo security, optimize workflows, and strengthen operational resilience, enabling us to consistently deliver exceptional service to our customers.
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Mike Chew, CEO of Asia Airfreight Terminal, with the Autonomous Electric Tractor (AET), the pioneering initiative that secured the CILT Award 2025 for Service Excellence. The award will be presented at the CILTHK Gala Dinner on 7 November 2025.
ABOUT ASIA AIRFREIGHT TERMINAL (AAT)
Asia Airfreight Terminal (AAT) Co. Ltd, a subsidiary of SATS Ltd and affiliate of Eastern Option Ltd, is an air cargo terminal based at Hong Kong International Airport, the world’s largest international air cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998, AAT serves the world's leading airlines, offering a comprehensive range of services from physical cargo handling to documentation processing, to the highest standards of quality, safety and security. To ensure our customers experience the highest levels of service from AAT, our people are skilled cargo professionals committed to operational excellence, harnessing technology and innovation to achieve cost competitiveness and efficiency.
AAT also features state-of-the-art facilities such as the environmentally sustainable AAT COOLPORT facility <Press Release> that is fully certified with IATA CEIV Pharma, IATA CEIV Fresh, and WHO GDP Pharma accreditations. For more information, please visit http://www.aat.com.hk or follow us on LinkedIn.
ABOUT SATS
SATS Ltd. (SATS) is a global air cargo and ground handler empowering end-to-end network solutions, and a leading Asian aviation food solutions provider delivering quality at scale and being the preferred brand in food solutions with authentic taste and nutrition. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, food service chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for our customers. Fulfilling our purpose to feed and connect communities, SATS delights customers in over 225 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East, Africa, and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
MEDIA CONTACT
Asia Airfreight Terminal
Becky Woo
Marketing Communications
Phone: +852 2949 7738
Email: commercial@aat.com.hk
SATS
Cynthia Yen-Sullivan
AVP, Corporate Communications