AAT Attains C2K GHA Platinum Membership
Asia Airfreight Terminal Co Ltd (AAT) is proud to be certified as a Platinum Member, the highest status of Cargo 2000 (C2K) GHA Membership Classification Scheme 2013. AAT joined Cargo 2000 in 2010 to benchmark the service standards with other industry players and show our commitment to a quality system that the whole industry can benefit from. The new certification underlines AAT’s determination to drive the industry standards forward.
Founded by the International Air Transport Association in 1997, C2K is an industry group with the mission to create and implement the quality standard and management system for the worldwide air cargo industry. While defining the quality standards for the supply chain, C2K aims to reinforce the efficiency of the airfreight industry, improve customer service and reduce costs to all participants through a program of agreed business and automation standards, which are measurable and lead to quality competitive performance.
This year AAT has successfully fulfilled the three assessment criteria, which are “Performance and Integrity,” “Process/ Degree of Implementation” and “Contribution to C2K Community”, and achieved a high total score to be qualified as a Platinum Member, demonstrating AAT’s thorough integration of C2K into the daily business processes.
Mr Khaw Hock Eng, General Manager of AAT, stated that, “AAT is honoured to be the C2K GHA Platinum Member which is the highest classification of the membership. AAT is devoted to focusing on our service excellence and professionalism so as to facilitate the business growth with our customers.”
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Fact Sheet - AAT
Asia Airfreight Terminal Co., Ltd. (AAT) is a cargo terminal operator that provides total airfreight solutions in Hong Kong International Airport (HKIA). As a key link in the supply chain, we understand our dual role of raising the industry standards, and increasing customer satisfaction. We are focused to invest in state-of-the-art facilities and establish stringent service standards. Ultimately, it is building strong lasting affinity with our customers that matters at AAT.
AAT had invested in state-of-the-art facilities, established stringent service standards and developed a user-friendly IT system to meet the high demands of the air logistics industry. AAT’s web-based Cargo Management System (CMS) opens up a suite of e-cargo solutions to customers and users by fully integrating with government, airlines and other air cargo community systems. With over 400 employees, AAT’s team of well-trained professionals has consistently exceeded the service standards set by the Airport Authority Hong Kong and its customers.
AAT has also put in place internationally recognized management systems, including ISO9001:2008 to ensure proper documentation of its procedures and continuous improvements in its processes. It has also implemented AHM804 and AHS1000 to set up a proper platform for its airline customers to feedback on its performance and to continuously improve its products and service delivery. It has also achieved Occupational Health and Safety Assessment Series (OHSAS) 18001 and the Technology Asset Protection Association (TAPA) Class A Certification in recognition of its continuous effort to improve its management systems for employees’ health and safety, and cargo security respectively.
For further information, please visit: http://www.aat.com.hk/
Asia Airfreight Terminal Co., Ltd.
Tel: (852) 3187 6288
Fax: (852) 2215 0899