Shipment Tracking

Multiple Tracking

Customer Services Officer (Airline Services)

Customer Services Officer (Airline Services)

Job Category: 
Position Reference: 
  • Perform export flight shipment manifesting matters in accordance with airlines requirement 
  • Ensure all flight data are created accurately  
  • Conduct Dangerous Goods checking, acceptance and rejection (Training will be provided) 
  • Ensure the export document are conformed to airline requirement and company procedure 
  • Ensure export shipment handling activities are carried out in accordance with airline requirements, company procedures, applicable regulations and service standards 
  • Liaise with airline representatives on flight handling details and other special requirements
  • Diploma holder with 2 years relevant experience; or F.5 with 4 years relevant experience 
  • Good command of PC knowledge (e.g. MS Office) with fast and accurate typing 
  • Independent, Co-operative, self-initiative and able to work under pressure 
  • Overnight shift duties required

We offer the right incumbent attractive remuneration package including 5-day work week, 12 days annual leave, double pay, performance bonus, medical scheme, life insurance, travel allowance and education subsidy. 

Interested parties please send your full resume with reference no., recent and expected salary to: Human Resources Department, Asia Airfreight Terminal Co. Ltd., 10 Chun Ping Road, Hong Kong International Airport, Lantau, Hong Kong OR Fax to 2286 0374 OR Email to

We are an equal opportunity employer and welcome applications from all qualified candidates. We will not be responsible for any disclosure or the loss of personal data during transmission. All personal data collected will be used for recruitment only. Information of unsuccessful candidates will be destroyed after 3 months from the date of application.

Deadline for Application: 
Wednesday, July 31, 2024